Secret shopping

Mystery shopping service is an audit of customer service standards made by specially trained secret shoppers. We provide online mystery shopping as well as the assessment of service quality in points of sale.

This service will help you to optimize your customer service and make your business grow.

ANCOR is to:

  • check the presence of promoters, sellers, waiters, administrators

  • evaluate sellers’ appearance, customer treatment, product knowledge, speech literacy, quality of counseling and the behavior in relation to the culture and philosophy of your company

  • examine the image and conditions of points of purchase

  • analyze the final customer’s buying experience in total

  • assess online customer experience and delivery

ANCOR’s advantages:

  • independent assessment of service standards in store and online

  • adherence to term arrangements

  • transparency of the processes 

  • additional implementation of training programs for promoters and sellers based on the results of the audit

  • always achieving agreed KPI 




Other services
Trade Marketing Outsourcing
We are ready to provide specialized specialists - product experts or medical professionals who will advise buyers at the points of sale.
Trade Marketing Outsourcing
Merchandising outsourcing is a service for the promotion of a customer's products in retail outlets with the help of professional external specialists.
Trade Marketing Outsourcing
Effective tools for promoting customer's goods and services in order to increase brand awareness and increase sales.
Trade Marketing Outsourcing
Development of an advertising campaign and attraction of authoritative experts to increase awareness and promote the customer's products in social networks.
Trade Marketing Outsourcing
The telemarketing service of telephone consultations on a product is a verified, consistent and effective communication designed to inform the consumer about the customer's products, to help increase sales and promote the product, brand and brand.
Trade Marketing Outsourcing
The event service (event marketing) includes the development and full implementation of projects aimed at promoting the products or services of our customers.
Trade Marketing Outsourcing
Manual packaging of products allows timely and accurate preparation of the customer's goods for use in order to promote products.
Request for service
Submit a request
ANCOR Corporate Websites
Загрузка...
Хочу в ANCOR!
Загрузка...
Заявка на услугу
Загрузка...
Logo ANCOR
Загрузка...
Logo ANCOR
Загрузка...
Logo ANCOR
Загрузка...