- Solution development: synchronization of client KPIs and service KPIs, infrastructure management
- Staff: formation of profiles, development of recruitment procedure and KPIs
- Training and development: building a competency-based training and development system
- Control of sales representatives and reporting
- Personnel motivation and assessment: development, implementation and updating of motivational schemes and career paths
- Performance management: managing the quality of employees' work on the project
Field personnel training:
- 24/7 access to training
- Ability to upload videos and webinars
- Theoretical info
- Prompt information update
- Individual learning path
- Rating system in training
- Grading and career path development
- Regular skills training
- Trainer feedback during the learning process
Types of sales and marketing outsourcing:
- Digital marketing and promotion in social media
- Product and service promotion in retail outlets
- Promotion of products through opinion leaders
Telemarketing (phone consultations about a product) is a well-developed, consistent, and effective way of communication designed to inform consumers about the client's products, increase sales, promote products and brand. We provide employees with workspace, equipment, and necessary programs, create shift schedules, and distribute workload, as well as monitor the effectiveness of given tasks.
We develop the concept, plan, budget, and scenario of the advertising campaign. We take care of interacting with contractors, managing all regional projects of the client, provide reporting and analyse the results of completed events. It is our responsibility to ensure the sales staff performance, transparency of processes, as well as achieve set and agreed KPIs, start and complete projects on time.
Manual packaging of product sets
Packaging of product sets is a service in which our employees manually assemble the client's goods (e.g. promotional sets for advertising campaigns) in the agreed type of packaging. We provide ANCOR assemblers with everything necessary for work: advertising materials, product samples, equipment, and we also solve logistical issues.